Licence suspended

If your EA shows a TTJ licence message saying the licence is suspended, the licence is paused rather than cancelled.

A licence can be suspended, for example while a payment dispute is open or while we check how a licence is being used. A suspended licence can be reactivated.

A TTJ licence check only affects new trades. It never closes or changes positions that are already open.

What to do next

• Email support with your licence ID and the email address you used at checkout.
• If you have opened a dispute with your card issuer, say so: the licence may stay suspended while the dispute is open.

Never send your licence key, MT5 password or card details. TTJ will never ask for them.

Support: ttj.systems.ltd@gmail.com

Other licence messages

• Key not recognised
• Licence revoked
• Wrong MT5 account
• Key replaced