Legal
Privacy Policy
We collect only the information needed to sell, license, deliver and support our digital products.
What we collect
This can include your email address, Stripe order and transaction identifiers, the MT5 account number you enter at checkout for a compiled licence, the product and licence purchased, licence records and licence check records (described below), and information you send us when requesting support.
Payments
Card payments are processed by Stripe. TTJ Systems Ltd does not receive or store your full card number or card security code.
Order email
We use Resend to send transactional emails such as your secure product delivery link. Those emails contain only the information required to fulfil or support the order.
Licence records
For a compiled licence we keep the licence ID, the MT5 account it covers (and, in its history, any account it covered before), its status and a history of changes made to it. Licence keys are stored only as a one-way hash: we cannot read or recover your key, so if it is lost we can issue a replacement instead.
Licence checks
When the EA performs a licence check, we record the licence ID, the MT5 account number, the time, the result and the EA version. We keep a limited number of recent checks for each licence. The licence key itself is never recorded.
Website hosting
The website is hosted by Netlify, which processes standard request data such as IP addresses to serve pages and protect the site against abuse. Order and licence records are stored using Netlify's storage service.
How we use the data
We use order and licence data to verify payment, record the licence supplied, deliver the correct product, prevent unauthorised downloads, manage licences (including account changes and replacement keys), provide support, investigate disputes and meet legal or accounting obligations.
Sharing
We do not sell or rent personal data. Data is shared with service providers such as Stripe, Resend and Netlify only where needed to operate the website, payment and delivery service, or where disclosure is required by law.
Contact
For a privacy question or request, email ttj.systems.ltd@gmail.com.
TTJ Systems Ltd is registered in England and Wales, company number 16940232. Registered office: 86–90 Paul Street, London, England, EC2A 4NE.